How the GoPay Withdrawal Process Works
When your account balance is ready to move, head to the cashier section and select GoPay as your withdrawal method. Enter the amount you want to withdraw — within the limits shown on your account — then confirm the GoPay number linked to your profile. The system runs a standard identity check against your registered account details before the request moves forward.
Once approved internally, the transfer routes through the GoPay rail. If this is your first withdrawal, a one-time KYC step is required: upload a valid ID so the account team can verify ownership. After that, subsequent requests skip the document step and go straight to wallet confirmation.